For gambling to remain enjoyable, it’s essential to play responsibly and within a set budget. Goldrush Pietermaritzburg promotes responsible gaming by encouraging players to set limits, avoid chasing losses, and view gambling as a leisure activity rather than a way to make money. Understanding the principles of responsible gambling helps ensure a fun and positive experience.

At Goldrush Pietermaritzburg, we believe that gambling should always be enjoyed responsibly as a source of entertainment. To keep it fun and ensure it remains a positive experience, it’s important to set personal limits on time and money before playing. Gambling should never be seen as a way to make money or recover losses. By following responsible gaming practices, you can enjoy the thrill without it negatively impacting your life.

Here are some essential responsible gambling tips:

Establish a budget before you start gambling and stick to it.
Never gamble with money meant for bills, savings, or essential expenses.
Avoid chasing losses—every bet should be independent of the last.
Take regular breaks to keep perspective and manage playing time.
Remember that gambling is based on chance, and no strategy guarantees wins.
Keep gambling as a recreational activity and not a source of financial gain.

No one is immune to the risks of problem gambling. Whether you are a casual player or a frequent bettor, excessive gambling can develop over time and impact people from all walks of life. Some believe that only financially irresponsible individuals face gambling issues, but addiction is not about intelligence or income—it is about losing control. If gambling is causing stress, financial strain, or emotional distress, reaching out for help can make a significant difference in reclaiming a healthy and enjoyable lifestyle.

For professional support regarding gambling-related issues, reach out to:

National Responsible Gambling Board
For assistance, call +27 (0)12 394 3800 or email [email protected]. If you need urgent support, contact the National Gambling Helpline at 0800 006 008 toll-free.

HELP WITH SELF-EXCLUSION

If gambling is becoming difficult to manage, Goldrush Pietermaritzburg provides self-exclusion options to help you regain control. Self-exclusion allows you to take a break from gaming for a set period or permanently restrict access. To initiate self-exclusion, email [email protected].

Available self-exclusion options include:

Temporary Suspension – A minimum 7-day account hold.
Self-Exclusion – A restriction period of at least one month.
Permanent Self-Exclusion – Full account closure with no further access.

To request exclusion, send an email with your NAME, SURNAME, ID NUMBER, and the DESIRED EXCLUSION PERIOD, along with a copy of your South African ID Book for verification.

Important: After any self-exclusion period, your account will not automatically reactivate. You must request reactivation, and it will only be processed after the exclusion period ends. In the case of permanent exclusion, any remaining balance will be refunded, and account reactivation will require following the SARGF upliftment process.

Goldrush Pietermaritzburg is a licensed betting operator committed to responsible gaming. No persons under 18 years old may gamble. Winners know when to stop. National Gambling Helpline: 0800 006 008.

LIMITATIONS AND MINOR POLICY

Goldrush Pietermaritzburg strictly prohibits gambling by individuals under 18 years old. If a minor is found engaging in gambling, any winnings will be forfeited, and their account will be closed immediately.

We reserve the right to request proof of age at any time to prevent underage gambling. Failure to provide age verification will result in account suspension. Additionally, only players in legally permitted jurisdictions may access Goldrush gaming services. It is the player’s responsibility to ensure they comply with all relevant laws and regulations.

BLOCKING APPS

To assist parents and guardians in preventing minors from accessing gambling content, we recommend using the following filtering software:

CyberPatrol
SafeKids
SurfControl
Solid Oak Software
NetNanny

Goldrush Pietermaritzburg is dedicated to promoting responsible gaming and ensuring a safe and controlled gambling environment. If you or someone you know needs assistance, seek help today.